Your Data Rights

Under the General Data Protection Regulation (GDPR), you have important rights regarding your personal data. Learn about these rights and how to exercise them.

GDPR Compliant • EU Data Protection Rights

Your Rights at a Glance

You have the right to know, access, correct, delete, and control how your personal data is used. All requests are free and we respond within 30 days.

Always Free
30-Day Response
GDPR Protected

Your Data Protection Rights

Right to Access
Within 30 days
Free

You have the right to know what personal data we have about you and how we use it.

What this includes:

  • Request a copy of your personal data
  • Learn how we process your information
  • Understand the purpose of data collection
  • Know who we share your data with

Right to Rectification
Within 30 days
Free

You can ask us to correct or update your personal information if it's inaccurate.

What this includes:

  • Correct inaccurate personal data
  • Complete incomplete information
  • Update outdated information
  • Modify incorrect assumptions

Right to Portability
Within 30 days
Free

You can request your data in a structured, machine-readable format.

What this includes:

  • Receive data in common formats (JSON, CSV)
  • Transfer data to another service provider
  • Move your data easily between services
  • Maintain control over your information

Right to Erasure
Within 30 days
Free

You can request deletion of your personal data under certain circumstances.

What this includes:

  • Delete data when no longer necessary
  • Remove data processed unlawfully
  • Withdraw consent for processing
  • Object to direct marketing

Right to Restrict Processing
Within 30 days
Free

You can limit how we use your data in certain situations.

What this includes:

  • Pause processing while verifying accuracy
  • Limit use instead of deletion
  • Restrict processing during legal claims
  • Control data use during objections

Right to Object
Immediately for marketing
Free

You can object to certain types of data processing.

What this includes:

  • Object to direct marketing
  • Stop profiling for marketing
  • Challenge legitimate interests
  • Opt out of automated decision-making

Exercise Your Rights

Data Access Request

Get a copy of all personal data we have about you

Includes:

Profile information
Workout data
Nutrition logs
Payment history
Communication records

Data Correction Request

Update or correct your personal information

Includes:

Profile updates
Contact information
Preferences
Account settings
Family member data

Data Deletion Request

Request removal of your personal data

Includes:

Complete account deletion
Specific data removal
Marketing opt-out
Communication history
Workout records

Data Portability Request

Export your data in a portable format

Includes:

JSON/CSV export
Workout history
Progress data
Family profiles
Preference settings

Submit a Data Rights Request

Use this form to exercise any of your GDPR rights. We'll respond within 30 days.

Identity Verification Required

To protect your privacy, we may need to verify your identity before processing your request.

We'll acknowledge your request within 72 hours and provide a response within 30 days.

What Happens Next?

1. Submit Request

Complete the form with your specific request details

2. Acknowledgment

We confirm receipt within 72 hours

3. Verification

We may verify your identity for security

4. Response

Complete response within 30 days

Legal Information

GDPR Compliance

  • EU data protection standards
  • Regular compliance audits
  • Privacy by design approach
  • Ongoing staff training

Right to Complain

If you're not satisfied with how we handle your request, you have the right to lodge a complaint with:

  • • Your local data protection authority
  • • The ICO (UK residents)
  • • Your national supervisory authority

Questions About Your Rights?

Our Data Protection Officer is here to help you understand and exercise your rights. Contact us for any questions about data protection.