Frequently Asked Questions
Find answers to common questions about ShakaPT. Can't find what you're looking for?Contact us.
General4 questions
What is ShakaPT?
ShakaPT is an AI-powered family fitness platform that provides personalized workout plans, nutrition guidance, and progress tracking for the entire family. Our platform uses advanced AI to create customized fitness and nutrition programs based on each family member's goals, preferences, and fitness level.
How does the AI coaching work?
Our AI coaching system analyzes your fitness goals, current activity level, preferences, and available equipment to create personalized workout and nutrition plans. The AI continuously adapts your program based on your progress, feedback, and changing needs.
Is ShakaPT suitable for all fitness levels?
Yes! ShakaPT is designed for everyone from complete beginners to advanced athletes. Our AI creates programs specifically tailored to your current fitness level and gradually progresses as you improve.
Can I use ShakaPT if I have dietary restrictions?
Absolutely! During setup, you can specify dietary restrictions, allergies, and food preferences. Our AI will create meal plans that accommodate your specific needs while still meeting your nutritional goals.
Pricing & Plans4 questions
What does ShakaPT cost?
ShakaPT is $29.99/month with unlimited access to all features including AI-powered personal training, family coordination, nutrition guidance, progress tracking, and health device integration. Compare that to $80-120 per personal trainer session - you save $610-930 every month! All subscriptions include a 30-day money-back guarantee.
Is there a free trial?
Yes! We offer a 7-day free trial for all new users. No credit card is required to start your trial. You'll have full access to create your profile, get your initial AI-generated programs, and try all the features.
Can I cancel anytime?
Yes, you can cancel your subscription at any time from your account settings. There are no cancellation fees or long-term commitments. Your access will continue until the end of your current billing period.
Do you offer refunds?
We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days of your subscription, contact our support team for a full refund - no questions asked.
Features & Functionality4 questions
What features are included with ShakaPT?
Your ShakaPT subscription includes everything: AI-powered personalized workout plans, smart nutrition guidance, family coordination for all family members, advanced progress tracking and analytics, health device integration (Apple Health, Fitbit, etc.), unlimited AI coaching queries, and priority customer support. No hidden fees or feature limitations.
How does progress tracking work?
ShakaPT tracks your workouts, nutrition, measurements, photos, and other metrics. You can log workouts, scan food with our photo analysis, and record measurements. The AI uses this data to adjust your programs and show detailed progress reports.
Can I sync with other fitness apps?
Yes! ShakaPT integrates with popular fitness trackers and health apps including Apple Health, Google Fit, Fitbit, and MyFitnessPal. This allows for seamless data synchronization and more accurate tracking.
Do you have a mobile app?
Yes, ShakaPT is available as a web app that works great on mobile devices. We're also developing native iOS and Android apps that will be available soon with enhanced mobile features.
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help you get the most out of ShakaPT. We typically respond within 24 hours.
Billing Questions
Issues with payments, subscriptions, or billing
Technical Support
App issues, login problems, bugs
Family Features
Managing family profiles and settings